Privacy Policy

Privacy Policy

At Mamma Sicilia, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

• Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, delivery address, and payment details when you place an order or make a reservation.
• Non-Personal Information: Browsing behavior, device type, and website usage statistics to enhance your experience.
• How We Use Your Information

Your information is used for:

• Processing orders and reservations.
• Responding to inquiries or requests.
• Sending updates, promotions, or special offers (only if you’ve opted in).
• Improving our website functionality and customer experience.
• Data Security

We implement advanced security measures to protect your personal information from unauthorized access, disclosure, or misuse.

• Sharing Information

We do not sell or rent your personal information. However, we may share it with:

• Payment gateways and delivery services to process your orders.
• Regulatory authorities if required by law.
• Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

• Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Policy Updates

This Privacy Policy may be updated periodically. Please review it regularly to stay informed of any changes.

• Contact Us

If you have questions or concerns about our Privacy Policy, please reach out to us at:
Email: info@mammasicilia.ae
Phone: +971 50 8184 667, +971 04 328 4808

Your privacy is our priority, and we are committed to keeping your information secure while providing you with the best Sicilian dining experience.

Delivery Policy

• Delivery Time:

1. • We aim to deliver your order within the 1-hour time frame shared during confirmation. Delivery times may vary based on Traffic, location, and order size.

• Delivery Areas:

1. • We currently deliver within 15-kilometer areas in our Store Al Ferdous Complex, Al Safa 1, Jumeirah, Dubai. Please check if your location is covered before placing an order.

• Delivery Fees:

1. • Delivery charges may apply based on your location and order value. Free delivery may be offered for orders above a certain amount.

• Receiving the Order:

1. • Please ensure someone is available to receive the order at the designated address. In case of non-availability, delivery may be rescheduled, and additional charges could apply.